PRIVACY POLICY.
Roasters 'N Toasters is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (www.rntdeli.com), use our mobile app, or engage with our services.
Information We Collect
We collect personal information when you place orders, participate in our loyalty program, or fill out forms on our website. This includes:
- Name
- Address
- Phone number
- Email address
- Payment information (stored and deleted by users)
We also use Google Analytics, Google Tag Manager, and Meta Pixel to collect data for tracking and analytics purposes.
How We Use Your Information
- Your personal information is used to:
- Process orders and manage your account
- Provide customer support
- Send marketing communications (you can unsubscribe at any time)
- Administer loyalty rewards
Third-Party Services
We work with trusted third-party services, including:
- Toast (for order processing)
- UberEats, DoorDash, Postmates, GrubHub (for delivery services; we do not share your data with these third parties—they collect their own information)
Data Retention
We retain your personal information for as long as it is necessary to provide you with services, fulfill your requests, or comply with legal obligations.
Your Rights
Under applicable privacy laws, including the California Consumer Privacy Act (CCPA), you have the following rights:
- Right to Know: You have the right to request details on the personal information we collect about you, including the categories of data, the sources of that data, and how we use it.
- Right to Delete: You have the right to request that we delete your personal information, subject to certain legal exceptions.
- Right to Opt-Out of Sale: While we do not sell your personal information, you can request to opt-out should that change in the future.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us at helpus@rtdeli.com.
Security Measures
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While we cannot guarantee complete security, we use safeguards like encryption and secure storage to minimize risks.
Children's Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete it.
Do Not Track (DNT) Signals
Our website does not respond to Do Not Track (DNT) signals at this time.
How to Access, Update, or Delete Your Information
- Access and Edit: You can log into your account at www.rntdeli.com to update your name and manage payment methods. To change your phone number or email address, please contact helpus@rtdeli.com.
- Delete Account: You can delete your account through the website.
- Data Deletion Requests: For full data deletion requests, please email us at helpus@rtdeli.com.
Marketing Communications
- Unsubscribe from Emails: You can opt out of our marketing emails by clicking the "unsubscribe" link at the bottom of any email.
- Unsubscribe from SMS: To opt out of SMS campaigns, text "STOP."
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify users of significant changes through email or a notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at helpus@rtdeli.com.
